Crowne Plaza Nairobi Airport, an IHG Hotel

Location at airport is fantastic especially when arriving and departing late in the night on an international flight. Also great that there is a shuttle to/from the airport. The bar/lounge area is fabulous to have a drink while waiting to be dropped off at terminal or to just chill. Breakfast buffet is great - lots to choose from. Great hotel to arrive at and to depart from --I always stay here when arriving and on the way out on my international flights --it's very convenient and hustle free and gives me time to regroup!!

The airport shuttle facility was very good and our overall customer service experience at the hotel was excellent. Our room was comfortable and the hotel staff were all very professional, polite, friendly, helpful and hospitable. The location of the hotel close to the airport terminal building but yet not affected by airport traffic made it ideal.

Excellent free shuttle service, which leaves the airport and hotel on the hour. Takes about 10 minutes to and from the hotel to the airport Rooms are excellent, nice and large and very comfortable Friendly and efficient check in and check out process Ordered Room Service and the food was fantastic, about the best fries and Masala Chai I have ever had. The service was also top notch and the prices very reasonable. They have a very nice menu. Left too early, to try the Breakfast.

very comfortable beds, mini fridge in room, good room service & excellent food. Super kind and helpful staff. Drinks were on point, great bartender. Pool area looked nice but we didn’t swim. There’s a small grocery store just outside hotel and a big grocery store about 15 mins away if you need to stock up. VERY secure. They have a gate around the property so no one can even drive in without getting questioned and have the car searched by security. The area looks sketchy, but I have no idea. However the hotel felt very nice and secure and comfortable. Would very much recommend. Very close to the airport which we needed.

Great location in the airport especially if in transit and don't have much business in the city. Great that they offer shuttle from terminal to hotel to pick you up. I've always stayed here on arrival and on departure and the hotel has for sure improved since last couple of times when I stayed there. It's quiet and you don't hear the planes --for a hotel at the airport. Most of the airline crew also stay here. Staff seemed more friendly and the room was better than last time and place has been well-kept. Wifi works perfectly - great selection on breakfast buffet. Also checked out the bar lounge with friends & family and it was great to have a place to unwind and have a drink & snacks. Will for sure stay here again.